
Increasingly, people are asking AI-powered tools such as ChatGPT, Gemini, Claude, and Perplexity to research organizations, compare options, solve problems, and recommend what to do next. Instead of simply returning a list of links, these platforms can synthesize information from multiple sources and provide a direct answer—often with citations to the websites behind that information.
That shift has brought two new terms into the marketing conversation: AEO, or Answer Engine Optimization, and GEO, or Generative Engine Optimization. While the terminology is still evolving, the underlying idea is important: organizations need to think beyond simply ranking in search results and consider how their expertise and information are discovered, understood, and represented across an increasingly complex search ecosystem.
SEO remains the foundation. Search Engine Optimization is the practice of improving your website and its content so search engines can understand what you do, determine its relevance to a search, and make your information easier for people to find. Modern SEO encompasses much more than keywords. It includes technical performance, site structure, accessibility, content quality, internal linking, search intent, authority, and the overall experience you provide to visitors.
For example, someone searching for a “Baltimore marketing agency” may be looking for a company that provides strategy, branding, communications, or digital marketing. A strong SEO strategy helps search engines understand that your organization offers those services, serves that geographic market, and has the experience and authority to be considered a relevant result.
SEO, in other words, is about being discoverable.
AEO takes that concept a step further. Answer Engine Optimization focuses on creating content that directly addresses the questions people are asking. As search becomes more conversational, people are increasingly moving beyond short keyword searches and asking complete questions such as, “What should a nonprofit look for in a marketing agency?” or “How can I improve my website’s visibility?”
AEO encourages organizations to think about the questions behind those searches. What does your audience need to understand? What problems are they trying to solve? What information would help them make a decision? The strongest answer-oriented content doesn’t simply insert a question into a headline. It provides a clear, useful response and then gives the reader enough context, insight, and supporting information to understand the subject more fully.
AEO is about being useful when someone is looking for an answer.
GEO—Generative Engine Optimization—is focused on visibility within generative AI experiences. When someone asks an AI platform to recommend a marketing agency, explain a complicated topic, or identify organizations with expertise in a particular field, the system may draw information from numerous sources to construct its response.
For an organization to appear accurately and meaningfully in that conversation, an AI system needs to understand more than a collection of keywords. It needs context. Who are you? What do you do? Who do you serve? Where are you located? What are you known for? Who are the experts behind the organization? What evidence demonstrates your experience?
That makes clear organizational identity, consistent information, original expertise, credible third-party references, and genuinely useful content increasingly important. GEO isn’t about finding a secret formula for getting mentioned by AI. No such formula exists. It is about building a digital presence that gives AI systems—and the people using them—enough reliable information to understand who you are and why your expertise matters.
GEO is ultimately about being understood and recognized within an AI-driven information ecosystem.
It’s tempting to treat SEO, AEO, and GEO as three competing disciplines, but that isn’t how we see them. They are interconnected parts of a broader approach to digital visibility. The same qualities that make a website valuable to a person also make it easier for search engines and AI systems to understand: clear information, logical organization, strong accessibility, accurate content, demonstrated expertise, and a distinctive point of view.
A strong SEO strategy helps people find you. A thoughtful AEO strategy helps you answer their questions. GEO builds on that foundation by helping AI systems understand your organization, your expertise, and the information you provide.
The terminology may continue to change. The platforms certainly will. But the fundamental principle is remarkably consistent: create something worth finding, understanding, and trusting.
There’s an interesting paradox at the center of AI-driven search. As it becomes easier to generate content, original human expertise becomes more valuable. AI can summarize existing information, but your organization has something AI cannot manufacture on its own: firsthand experience.
That’s why organizations should be documenting what they actually know. Share original perspectives, practical lessons, case studies, research, client experiences, informed opinions, and the thinking behind your work. Don’t simply tell people what services you offer. Show them how you think, what you’ve learned, and why your experience makes you qualified to help.
That kind of content serves everyone. It helps a prospective client understand your expertise. It gives search engines meaningful information to index. And it gives AI systems more substantive, credible material from which to understand and potentially reference your organization.
Google isn’t disappearing, and neither is traditional SEO. At the same time, AI is becoming an increasingly important part of how people research, evaluate, and discover organizations. The smartest response isn’t to chase every new platform or abandon the strategies that have worked for decades.
It’s to build a digital presence that can withstand those changes.
Create useful content. Answer real questions. Demonstrate genuine expertise. Make your organization easy to understand. Keep your information accurate. Build credibility beyond your own website. And above all, give people a reason to trust what you have to say.
Because whether someone discovers your organization through a Google search, an AI-generated answer, a recommendation, or a colleague, the underlying question remains the same: Are you the best answer? That’s where SEO, AEO, and GEO ultimately converge. The future of search isn’t about optimizing for one platform. It’s about becoming the organization people—and the systems helping them find information—recognize as a trusted source
Kate Tallent is the Chief Marketer and Creative Director of KTD Creative, where she helps organizations develop brand strategy, storytelling, and marketing systems that build meaningful audience relationships. With more than 25 years of experience in communications and design, she works with nonprofits, arts organizations, and mission-driven businesses to strengthen visibility, engagement, and impact.